I suddenly had a thought tonight that all Ruby's ailments hark back to around the time our new kitchen was installed at start of this year. At this point I started giving her mains water (hard area) from utility as I couldn't easily fill her bowl from the filter system in my new fridge. Are there any views out there on this . I noticed previous posts ref struvite crystals which isn't an issue yet but sounds like it could be in future ! Thanks. Sorry just to add it appears to be skin related ie lots of itching , apricot staining on her paws which she licks a lot, lipfold issues. ear itching and anal glands but would be surprised if last matter was related.