It does sound rather long Toni
Do you know what type of dryer the groomer is using? just wondering if thats why it takes 3 hrs
If i shampoo, dry, cut/clip mine then it does take about that long but thats because i only have a hand held hairdryer
(blaster on my wish list). The hand held dryer does add at least another 30 mins to the session. I tend to bathe them the day before i groom them now (the backache kicks in faster nowadays
). Although i do tend to be quite slow, unless i'm really pushed for time.
Years ago when i used to take them to a groomer she would normally take about 2 hrs, although i say that loosely because 9 times out of 10 they were never ready when i arrived to collect them.
I never used to think about it at the time but she had one of those awful 'microwave' looking dryer's
& she did tend to have at least one other dog waiting. I remember her saying she worked on a sort of 'conveyor belt' system
with one dog in the dryer whilst clipping etc the other dog. You can understand why i do my own grooming now.
Another thought is if the groomer is a 'one man band' they also have to take phone call's etc which can hold them up
I know that doesn't help you or any other customers when you have to get to work & it is annoying.