Problem with changing my avatar photo...

[Mrs Pepper]

I'm trying to change my avatar but when I upload a new photo I can't see a save button so click on change profile at the bottom of the page but it doesn't recognise the update.

Does the photo need to be a certain size? What am I doing wrong???

[Jane S]

If the new photo is too large then I'm afraid the system can't cope with it and so the pic won't be updated. Avatar pics need to be small (80 x 80 pixels) but the system will resize pics a bit larger than this (just not very large pics). If you're having trouble, feel free to email me your new photo and I can resize and upload for you

[Mrs Pepper]

Thanks Jane,

Photo now resized and uploaded. The original image was over 3000px so no wonder it wouldn't upload!