Hi
Just wondered if anyone else experienced my problem. We bought Coco ( a chocolate cocker spaniel ) at the age of 7 months . Since then he has suffered with Pseudamonis in his ears ( he is now 2 and a half years old ) .
As soon as we bought Coco we signed up for insurance with Scottish pets :
: ( for about £37 per month ) . We chose this insurance as it stated there was no limits on treatment costs .After countless visits to the vet and about 30 different pills and ear drops we asked for a second opinion . Coco has in teh last 2 months had 2 ear flushes , more tablets and potions etc etc . The first time we have claimed and we got refused . Our vets bill was about £1,200 for the two flushes etc .
The insurance company said we were not covered as the two Latin words in the contract means '' inherent problems ' and therefore a cocker spaniels inherent problems are their ears .
We were not told this in plain english otherwise I would never have taken out the policy with them....................
Now we have been told by our vet that the problem has come back in Coco's ears and it could be a yeast prblem and we will have to bath him every third day in a special shampoo ( £30 ) , feed him special food Hills ( £45 ) again not covered under the pet insurance .
I don't care about the money we spend out on Coco my grievence is getting taken for a ride by insurance companies
Carol & Coco