I have been with my insurance for 4 years now, never made a claim. Infact had charlie 10 years,
he has been insured every year of his life.
last October charlie started suffering with his eyes, they said it was suspected dry eyes.
well every month we have been back and forward to the vets checking on his eyes.
His tear levels have been on boarder line of 11 and 12.
So like you do you put in a claims form in.......
They are now saying that because charlie went to the vets back in Aug 2004 with conjunctvis
that this is a eye condition and they are not going to pay out. Then a year latter with the same problem.
The thing that has got me so mad is that today we went to the vets and the put charlie on the optimmune,
because they have gone below the levels.
I just think why do we bother with the insurance, in the back of my mind i think it was for the best to have it....
but when you need them to pay out they don't.
Just makes me mad!!!!!
Do you think i should fight this?
or have the got a case.