Here is a list of the FAQ for mailwasher:
http://www.mailwasher.net/faqAlso here's the settings for Sky broadband
1. Enable POP in your Sky Email account. <<<<DID YOU DO THAT?2. Open Outlook 2003.
3. Click the Tools menu, and select E-mail Accounts...
4. Select Add A New E-mail Account, and click Next.
5. Choose POP3 as your server type by clicking the radio button, and click Next.
6. Fill in all necessary fields to include the following information:
User Information:
- Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
- Email Address: Enter your full Sky Email address (username@sky.com)
Server Information:
- Incoming mail server (POP3): pop.tools.sky.com
- Outgoing mail server (SMTP): smtp.tools.sky.com
Login Information:
- User Name: Enter your Sky Email username (including @sky.com)
- Password: Enter your Sky Email password
7. Click More Settings... and then click the Outgoing Server tab.
8. Check the box next to My Outgoing Server (SMTP) Requires Authentication and select Use Same Settings As My Incoming Mail Server.
9. Click the Advanced tab, and check the box next to This Server Requires An Encrypted Connection (SSL) under Incoming Server (POP3).
10. Check the box next to This Server Requires An Encrypted Connection (SSL) under Outgoing Server (SMTP), and enter 465 in the Outgoing server (SMTP) box.
11. Click OK.
12. Click Test Account Settings... After receiving 'Congratulations! All tests completed successfully', and click Close.
13. Click Next, and then click Finish.
* Did you click Save Changes after enabling POP in Sky Email? To ensure that Sky Email can communicate with your mail client, be sure to click Save Changes on the Sky Email Mail Settings page.
Double check the settings and the FAQ page and you should manage to get it 
