Have to admit I didn't make a claim when Ollie was recently ill, after the £69 excess I would have claimed about £75 and as he is 8 years old vet suggested might be best to not claim as premiums could rise.
I have never made a claim - never so really the insurance are on a good thing, it went up £2 a month from this December, OH thinks I am stupid and should have claimed, not sure what to think
One thing vet did say was my insurance company had bad press about not paying a claim for emergency care, so I checked policy and sure enough, if you were to go to out of hours vets and it is deemed as not an emergency they will not pay......
How to you clarify an emergency
in my eyes if Ollie was ill at 2am and I felt the need to get dressed and drive 8 miles to emergency vets - it would be an emergency to me.
Julie