OK, all claims paid promptly, some direct to vet and some to me (depending on what I asked them to do, there's a tick box on the claim form so you can choose). One was a continuation claim. Overall very happy, no quibbling, short, easy form, prompt payment (less than 10 working days) for each claim. Total over £1,000.
However, it'll be interesting to see what happens to the premiums next year