I still use NI and haven't noticed any difference at all to the quality or appearance of the food and William and Louis still love it.
I also order from Wolf Tucker, a similar "complete" raw food supplier and I've just placed an order with Nutriment, the company set up by Suzanne Brock, sister of one of the founders of NI. Maybe slight teething problems there as I had a phone message yesterday saying they were only sending part of my order as they couldn't fulfil all of it until next week, but they won't be charging additional postage for sending the order out in two lots.
I'll PM you about the Facebook group Lorraine