As you may know Freya had a lot of tests in relation to her incontinence at the beginning of July. Having still not heard from them a week ago I gave them a ring as i'd heard nothing, not even confirmation they'd received the form from my vets. They said they recieved it mid July and it would be processed soon.
Is this normal? Its the first i've ever made so i'm not sure how it works really but I expected at least a letter to let me know they had it, getting a bit worried