I thank you all. Sorry for tardy reply been like a headless chicken looking after ma boy and trying to find out what I can do to cause this vet pain. I have phoned and then submitted my complaint to RCVS including photographic evidence. Called CAB who have passed my complaint on to Trading standards in case there have been other complaints I do not know about
Charlie in himself is still sleeping a lot but seems fine in himself trying his luck with me which is good. He has arthritis in his back legs and if he gets stuck somewhere squeaks to tell me he is and lift him onto his back legs, noticed last night he was squeaking with a cheeky grin for me to lift him when he wasn't actually stuck, so thats ma boy. He is eating much better and not drinking just as much.
I got a call last night from Senior partners wife who is also a vet and partner in the practice. She called to give me the latest blood test results. Maybe she thinks she got off lightly but I was giving her enough rope to hang them I found out a lot from the 2 below statements
she made which got included into my evidence to RCVS
"they are all supposed to checks each others when dispensing"
"we are unable to find out who dispensed this as NO ONE is owning up to it"
SO no checks then, no audit trail , no initials on label or box as to who dispensed or who checked. In other words no procedures.
I handed in my letter of complaint at the surgery on Monday still waiting for a reply. I was asked if I wanted it posted or if I wanted the senior partner to visit the house. I said post. ( I cant trust my husband not to have him by the throat for hurting his best buddy.)
Keep you all up to date as things progress.
Cathy