Jane
I'm positive. Unfortunately, I've thrown all the paperwork away now because I have insurance from another company but I remember sitting reading through the terms and conditions and it said you couldn't claim for any illness that started within the first 14 days. Any accident had immediate cover. It was definately with Pet Plan.
Do you know how long ago it was? I just read through the teeny print Terms & Conditions on my cover notes and it's definitely not there If it is the case, I shall have to use the KC cover notes instead
I had the 4 weeks cover from Quinn's breeder and it was activated just before I collected him as Petplan sent the confirmation email to me with the reference number should I need to claim (confirmation paperwork was then sent in the post afterwards) - part of the email which I've just looked up states:-
"There's no need to worry about the cost of unexpected vet bills when you have pet insurance from Petplan.
We can help pay for any necessary treatment if your pet is ill or injured.
Our 4 week policy is designed to give new pet owners peace of mind during the important settling-in period.
We will contact you shortly to see if you would like to continue cover for Quinn at the end of the free period."
The 14 week period of no claming does not relate to the 4 weeks free insurance but to new applications to Pet Plan, basically to stop people getting insurance if they have an inkling their dog is ill and going to need treatment.