CockersOnline Forum

General => Admin Announcements => Topic started by: chrisp on April 09, 2014, 09:49:12 PM

Title: Error on accessing forum
Post by: chrisp on April 09, 2014, 09:49:12 PM
Stuart

For info... just got this message on clicking on 'forum'.  Happened 3 times before it would let me in.

"Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later. "

Title: Re: Error on accessing forum
Post by: stueymac on April 09, 2014, 09:57:06 PM
Hi

Did it clear itself after a short period?

Stu




Sent from my iPhone using Tapatalk
Title: Re: Error on accessing forum
Post by: stueymac on April 09, 2014, 09:57:11 PM
Hi

Did it clear itself after a short period?

Stu




Sent from my iPhone using Tapatalk
Title: Re: Error on accessing forum
Post by: chrisp on April 09, 2014, 09:59:25 PM
I just kept trying to access in the space of a minute or so and then it let me in.  No problems since.
Title: Re: Error on accessing forum
Post by: Sasha B on April 09, 2014, 10:00:06 PM
Hi just thought I'd let you know I received the same message.

Took me 4 attempts to get in.

Title: Re: Error on accessing forum
Post by: stueymac on April 09, 2014, 10:03:28 PM
Aware of some issues tonight. Investigating.
Thanks for the reports, keep em coming.
Stu



Sent from my iPhone using Tapatalk
Title: Re: Error on accessing forum
Post by: DeeDee on April 09, 2014, 10:06:42 PM
Stuart

For info... just got this message on clicking on 'forum'.  Happened 3 times before it would let me in.

"Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later. "

Same thing happened twice to me at 10 p.m. Then it let me log on. First problem I've had for ages. Diana
Title: Re: Error on accessing forum
Post by: MrsOmalley on April 09, 2014, 10:08:20 PM
Same thing happened to me about 9.45pm
Title: Re: Error on accessing forum
Post by: chrisp on April 10, 2014, 10:29:29 PM
Stuart

For info, just happened again - took about 10 or more attempts to get in.

Title: Re: Error on accessing forum
Post by: DeeDee on April 10, 2014, 10:36:00 PM
Stuart

For info, just happened again - took about 10 or more attempts to get in.

Happened to me at same time. After couple of attempts to get back on, I gave up and left the site. Logged on straightaway 10 minutes later. Diana
Title: Re: Error on accessing forum
Post by: MrsOmalley on April 11, 2014, 09:39:44 PM
Same thing happened to me about 9.45pm

Just happened again.
Title: Re: Error on accessing forum
Post by: BobnDot on April 12, 2014, 05:17:20 PM
Got this message a few minutes ago.

There seems to be a delay of some 15 - 20 seconds between selecting the page to view and the error message appearing. The progress bar seems to stick half way along the www. cockers online bit when loading the page then either the page loads ok or the error message appears.

Bob.
Title: Re: Error on accessing forum
Post by: fiona2 on April 12, 2014, 08:06:55 PM
ive just received this message but it then let me in after a minute and I was using my notepad if that makes a difference
Title: Re: Error on accessing forum
Post by: its.sme on April 12, 2014, 09:56:27 PM
5 times tonight around 21:50, gave up in the end  :016:
Title: Re: Error on accessing forum
Post by: stueymac on April 28, 2014, 02:33:18 PM
There will have been a few errors today, mostly along the lines of

Quote
PHP Parse error:  syntax error, unexpected T_STRING, expecting ',' or ';'


Nothing to worry about, just me changing some code on the templates. Should be ok now.

Stu
Title: Re: Error on accessing forum
Post by: BobnDot on May 07, 2014, 10:06:31 PM
21-55
Back to the "connection problems" reports tonight. Usual delay before it chucks up the error screen but back on in a couple of minutes.

Bob.
Title: Re: Error on accessing forum
Post by: BobnDot on June 15, 2014, 10:41:10 PM
Still happening on a fairly regular basis. Taken to copying any posts I'm composing for when everything grinds to a halt. The record so far for "Fetching preview" is over seven minutes, then it threw a strop and told me to try later.

Sometimes there seems to be a general slowing down even when there are only about a dozen members online. Then it either clears itself and works perfectly for a while or everything goes pear shaped, the forum page disappears and I'm told to try again later.

Thought the super duper new server was supposed to correct these problems.

Bob.
Title: Re: Error on accessing forum
Post by: elaine.e on June 16, 2014, 08:41:05 AM
I'm still having the same problem too. Almost every time I go to post a reply it won't do it initially and seems to freeze, then comes up with a connection error message. Once it's done that I can try posting again and it does it immediately!
Title: Re: Error on accessing forum
Post by: stueymac on June 16, 2014, 10:09:33 AM
Are there any error messages displayed during these episodes or is it just the forum freezing/hanging?

Title: Re: Error on accessing forum
Post by: butterflywings21 on June 16, 2014, 11:16:34 AM
Hi. Couldn't sign in, said something like server error contact cocker forum through an email address. Sorry should have written it down.
Title: Re: Error on accessing forum
Post by: stueymac on June 16, 2014, 12:02:57 PM
Ok, if we could get some exact wording or screenshots of any errors that'd be helpful. Have got the server chaps looking into this.

Title: Re: Error on accessing forum
Post by: BobnDot on June 16, 2014, 04:00:35 PM
I get a white page with this message at the top of the page...

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Sometimes it appears immediately but usually appears after the forum page becomes inactive for a time (Freezes).

Bob.
Title: Re: Error on accessing forum
Post by: elaine.e on June 16, 2014, 04:48:09 PM
I get a white page with this message at the top of the page...

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Sometimes it appears immediately but usually appears after the forum page becomes inactive for a time (Freezes).

Bob.

Same here. I usually get it when I press post to reply to a post. it doesn't seem to make any difference if it's just a one liner or if it's a reply that's taken me ages to compose and type.
Title: Re: Error on accessing forum
Post by: aliceandlouis on June 16, 2014, 04:59:00 PM
I get a white page with this message at the top of the page...

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Sometimes it appears immediately but usually appears after the forum page becomes inactive for a time (Freezes).

Bob.

Same here at about 4.55pm today.
Title: Re: Error on accessing forum
Post by: Jaysmumagain on June 16, 2014, 06:56:35 PM
Just to add it did it to me yesterday same message as Bob :dunno:
Title: Re: Error on accessing forum
Post by: MrsOmalley on June 16, 2014, 07:28:40 PM
Happened to me yesterday evening, same message as Bob.
Title: Re: Error on accessing forum
Post by: DeeDee on June 16, 2014, 09:14:15 PM
Happened to me yesterday evening, same message as Bob.

Same happened to me: same message, same evening. Diana
Title: Re: Error on accessing forum
Post by: Pop-Star on June 16, 2014, 10:21:48 PM
I get a white page with this message at the top of the page...

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Sometimes it appears immediately but usually appears after the forum page becomes inactive for a time (Freezes).

Bob.

I got this just now at 10.15pm
Title: Re: Error on accessing forum
Post by: lettie10 on June 16, 2014, 10:42:26 PM
I have had the same message several times for the last few weeks.

Sometimes it us when I am just trying to read posts and not even replying
Title: Re: Error on accessing forum
Post by: suki1964 on June 17, 2014, 12:14:07 AM
Connection Problems

Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Constantly happening when clicking on new posts since last login

Just took about five minutes to clear there.
Title: Re: Error on accessing forum
Post by: stueymac on June 17, 2014, 08:01:12 AM
Some adjustments have been made at the datacentre this morning on our server configuration, these changes may or may not help reduce the number of database connection errors. Will see anyway, as always errors can be reported on the Forum Support board:
(http://www.cockersonline.co.uk/discuss/index.php?board=52.0)
Title: Re: Error on accessing forum
Post by: Jaysmumagain on June 18, 2014, 08:43:21 PM
The error message at about 20.38pm
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later

Julie
Title: Re: Error on accessing forum
Post by: stueymac on June 19, 2014, 10:33:00 AM
The error message at about 20.38pm
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later

Julie

Did that outage last very long?

Title: Re: Error on accessing forum
Post by: Jaysmumagain on June 19, 2014, 11:44:56 AM
Hi

No it was about two or three minutes, kept trying and got back in.

J
Title: Re: Error on accessing forum
Post by: stueymac on June 19, 2014, 12:09:38 PM
Hi

No it was about two or three minutes, kept trying and got back in.

J

Ok thanks J

Title: Re: Error on accessing forum
Post by: BobnDot on June 22, 2014, 09:58:46 PM
Another glitch this evening......

21.41  Previewed a post and got "Fetching preview" for several minutes then..
21.44  A white page with "Connection problems.........try again later"
21.47 Able to get back on to the forum and went to report the problem
21.48 The white page with "Connection problems........try again later"
21.50 Able to get back on and trying to report the problem again
21.52 Trying to post this report....We'll see what happens
21.54 White page again. I'll give it another try
21.57 Giving it another try...

Edit....At the last attempt the whole page froze up, the "Post" button didn't work but, as I was adding another line to the report, it sent the page without the last line.

Bob
Title: Re: Error on accessing forum
Post by: SuzanneE on June 23, 2014, 06:30:39 PM
I just had trouble getting on the forum server busy but after a couple of attempts got on
Title: Re: Error on accessing forum
Post by: BobnDot on June 24, 2014, 10:59:30 PM
From 22-52 until just now.........22.59

Connection Problems

Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Bob.
Title: Re: Error on accessing forum
Post by: suki1964 on June 24, 2014, 11:43:22 PM
Still at it at 23.40 tonight
Title: Re: Error on accessing forum
Post by: ElaineH on June 26, 2014, 05:03:15 PM
5.00pm today

Sorry, SMF was unable to connect to the database............
Title: Re: Error on accessing forum
Post by: BobnDot on June 27, 2014, 12:45:44 PM
Couldn't even get on during the early hours this morning.

Hopefully the server was down for maintenance to address the "Connection problems". Everything fine at the moment but only time will tell.

Bob.
Title: Re: Error on accessing forum
Post by: pipkoi on June 27, 2014, 12:56:51 PM
Been getting this error this week

(http://i102.photobucket.com/albums/m101/pipkoi/97971F47-D896-4521-B1D3-387167271CD5_zpsne2izt4w.png)
Title: Re: Error on accessing forum
Post by: JennyBee on June 27, 2014, 12:59:52 PM
Been getting this error this week

(http://i102.photobucket.com/albums/m101/pipkoi/97971F47-D896-4521-B1D3-387167271CD5_zpsne2izt4w.png)

Just got that too.
Title: Re: Error on accessing forum
Post by: stueymac on July 02, 2014, 07:08:00 AM
Other than the internal server error on Saturday (which wasn't COL related) have there been any of the other unable to connect to database errors this week so far?

Stuart

Title: Re: Error on accessing forum
Post by: BobnDot on July 02, 2014, 01:11:36 PM
There have been a few times when there's been a delay of several seconds before a page loads but so far there have been no more of the "Connection problem" messages here.

Bob.
Title: Re: Error on accessing forum
Post by: amichell on July 03, 2014, 12:09:28 AM
I had a few 'SMF unable to connect to database' errors last week but no problems tonight.