Ozzy had snowballs the first day after it had snowed, and i showered his legs and tummy with warm water to melt them (he wasn't keen at first but got used to it after a minute or two) He hasn't had any since, apart from the second day when he had a few on his feet, but they were tiny and melted as soon as we got indoors, without any help from me. I haven't used anything to try and stop them because until I read this thread yesterday I didn't know there was anything you could do to stop them. I'm sure that it was the type of snow that first day, very dry and powdery. Even though it's still laying around here, it's much more frozen now, and isn't adhering to his fluff any more. Next time we get a fresh fall I'm going to try conditioner and see if it works.