Camera on mobile phone - problem

[debbie321]

I've had my Samsung D900i for a few months but could never down load the photos - I gave the phone to my daughter who bluetoothed them to her samsung and she downloaded them for me!

I decided to phone virgin as the phone was still in warranty and they replaced it with a brand new one with 24 hours (bless them) 

However - this new one has the same problem (me thinks it's my pc to blame now)

I get the programme running and try to copy or drag and drop the pics - all goes well until the task bar reaches 100% and then it waits a while before saying 'Phone Error'.  This is driving me nuts!  I've reloaded the disc and downloaded live updates.  Beckys phone works fine - it's a samsung but a different model, we both use the same software though.

Any clues?  The guy at virgin couldn't understand it either which is why they replaced the phone - i daren't call them back as the chances of two phones with this 'unheard' of problem are pretty remote 

[angelbaby]

sorry no advice from me im just as clueless with stuff like that, but i found calling someone like the carphone warehouse or other phone clued up people is helpful? dont be afraid to sound clueless either they usually very understanding and helpful, good luck

[debbie321]

I can do clueless very easily    I can also do the 'blonde moments' or 'senior moments' just as well   

[JenSam]

I can't download the photos from my samsung either, but I think mine is to do with software not being compatable with Windows Vista.   

Sorry, no idea - I know, not much help me.