Nope thats the whole ideal of a wireless printer...(i to have a Epson down staires with the full works on it and the only wire is to the scoket for the fax machine,only needs plugging into the maines..Like you say i don't think he has followed the instructions enough...I would tell him to to follow the instructions again..He should have a disk to load down the drivers for the new printer and then wizered should help him along with conecting it up...Chris