Whenever I have collected either pups or rescue woof (Merlin) all had already had activated insurance on them. All the breeders ensured they had activated it with the popular Petplan or the Kennel Club...they should have given you a slip of paper with a reference number on it so should you have needed to claim you have the number...
As far as I can see on Freyas paperwork the K.C puppy 4 week trial includes illness and injury from phonecall to activate (usually done by breeder)...
Im not so sure about PetPlan 4 week free but they usually say they cover accident immediately but will not cover illness for the first 14 days...
I think you need to find out :
a) did the breeder activate any free insurance on the day of collection?
b) did the breeder give you any paperwork for the above?
c) can the breeder find out if they did/didnt do the above?
If the breeder didnt activate the insurance then the likelihood is that petplan will not pay up as this would be in the first 14 days which is excluded on their policies...now if the breeder Has activated via KC or PP then Diesel should be covered but you may need to cancel insurance and go with the one that has been activated...
I really hope the above makes sense? If not shout again and I will try and explain a bit more...I think this will All boil down to weather the breeder activated any insurance when you collected him and who it is with...