CockersOnline Forum

Cocker Specific Discussion => Health => Insurance => Topic started by: Bob's mum on June 18, 2005, 08:55:26 AM

Title: Insurance Taking Ages
Post by: Bob's mum on June 18, 2005, 08:55:26 AM

Hi,
Just wondered if anyone else has experienced this with M&S insurance?
I arranged it online over a week ago now, but haven't received any confirmation(post or email) that it has been accepted. Bob's free 6 week cover runs out this weekend, so I need to know he is covered ...

Title: Insurance Taking Ages
Post by: suki1964 on June 18, 2005, 09:22:24 AM

Took about a week here as well - give them a ring.

Mind its taken them two weeks and a follow-up call for them to send out a claim form :(

Title: Insurance Taking Ages
Post by: Silver Surfer (indiesnan) on June 18, 2005, 10:12:12 AM

Hi Bobs mum, it took about three weeks for us, we did it online as well, but we had made a mistake with one of the digits on the plastic  :rolleyes:
They also need to get in touch with your vet. Might be worth ringing them to check if they have.  :)

Title: Insurance Taking Ages
Post by: Bob's mum on June 18, 2005, 01:15:27 PM

Thanks for the help. I was beginning to think I had closed the M&S site without completing the form. Will contact them.

Title: Insurance Taking Ages
Post by: *Jay* on June 18, 2005, 02:47:18 PM

It took a couple of weeks for the documents to come through for Vegas & Dallas. However, it took about 2 months for Disney's to come through :o  In all fairness though, they did backdate it to the date of application. I've just submitted my first claim to them so it'll be interesting to see how long that takes ;)

Title: Insurance Taking Ages
Post by: Cob-Web on June 18, 2005, 04:59:13 PM

I'm interested to hear how satisfied people are with M & S recently - we avoided using them, despite really good recommendations, cos HSBC had just taken them over when we were looking........it'd be a shame if the new "owners" allow its service to deteriorate  <_<

Title: Insurance Taking Ages
Post by: speedyjaney on June 18, 2005, 08:15:47 PM

Hi

We have made 2 claims on M&S since insuring Jessie with them (around October last year).

I can't complain as a cheque for the full amount (no excess you see) was with me less than 3 weeks from dropping the form off with the vet to fill intheir bits.

They were a bit slow when we applied, took around a month for it to be fully sorted but they did back date it though.

No complaints at all and happy we are with them!  :)

Cheers

Jane

Title: Insurance Taking Ages
Post by: Bob's mum on June 22, 2005, 09:26:33 PM

Thanks for all the help and advice. The insurance arrived today. We have managed to get it for £10.65 a month with no excess and all the usual M&S insurance things. They have even sent out a claim form ready to use....... hope that isn't tempting fate!!!!!!!