Just wanted to say how brilliant they are
Sox had a fatty lump removed back in April of this year he got a secondary infection so had to have more treatment and lots of tablets, he has since recovered fine and they paid out with 2 days of getting the claim
when he was at the doggy hairdressers back in November the dog groomer noticed another big lump right under his tail close to his bottom, so back to the vets we go and £70 later after a consultation and a biopsy taken
it turns out that he had a lipoma and a nasty one at that.
Sox was booked in to have the offended lump removed 2 weeks ago, but when they operated on him they found that the original lump was bigger inside the body than what they thought and a further 3 lumps (mass) inside him, they removed these too. After a huge bill quite close to £300.00 when I was expecting the cost to be £140.00 when I asked originally
paid the bill and took my pooch home, bless him
He kept catching the stitches so kept skitting from one room to another and back to his bed, took him to the vets 3 days later for a check up all was well, thankfully. Was told to come back in a weeks time to get the stitches out, that went well.
The vets sent off the claim form last Thursday 13th, I got a text from Tesco to say they had received the claim on the Saturday 15th and lo and behold the cheque for full payment was in my letterbox on Tuesday 18th, I wasnt expecting the full amount as I assumed they would take another £60 excess off but apparantly due to him already paying the excess for his last operation this one carried on from that.
Ive just had a call from my neighbour to say that ive just had some flowers delivered, I asked to read out who they were from and the wee card says 'From All the staff at Tesco Pet Insurance, hope Sox is on the mend' what a lovely thought
Do any of you have insurance with Tesco?
