Author Topic: Who is your dog insured with and what is your opinion of the company?  (Read 3551 times)

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Offline Guelder Rose

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Re: Who is your dog insured with and what is your opinion of the company?
« Reply #15 on: April 27, 2018, 05:50:10 PM »
Animal Friends it would seem are not consistent in the way they treat their customers.

I never had an issue with them for 7 years, the premium went up a bit each year but that is to be expected - so we were paying 55 per month - on renewal this year they raised the premium by 400% to 221.00 per month with a 20% co-pay for good measure! 

Grace had treatment in her 7th year for skin issues and the diagnosis of MVD - they said this was their reason for the increase and that if I renewed for the 8th year and made any claim they would put the premium up again - hence after 7 years we now have no insurance!

I would avoid them - they have left me with no insurance just when I really need it - and there is zero point in paying the extra for lifetime cover when they price you out like this just because you claimed and have a dog that has an ongoing condition!