Something I would advise people taking out insurance for the very first time is choose carefully, it may not be easy to change insurers if your dog visits the vet for anything other than routine vaccinations even if you haven't made a claim.
I looked into moving Max. He had been to the vets for a bout of sickness and diarrhea that cleared up quickly with treatment. I didn't make a claim, but other insurance companies wouldn't then cover him for ANY sickness and diarrhea.
Three are with Direct Line, and whilst they've paid up without any quibbles they are slow at paying out. I was told when I claimed for Sapphi's accident last October that they had a backlog due to short staff but this would be rectified in a few weeks. When I sent in Barney's claim a month ago I was told exactly the same thing. It took 8 weeks for Sapphi's to be settled and Barney's still isn't.
Morgan I have insured with M&S. I would have like to moved the others but now there are too many things that they won't cover so I can't.
