[quote author=Jeanette link=topic=81139.msg1207323#msg1207323 date=1298731689
My vets deal directly with Petplan as had to give the policy number for Quinn this week, I still had to pay the bill and they send off the details direct to Petplan and Petplan refund me. There is no avoiding not paying up front here, I had to use my credit card.
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When I said that PetPlan is the only insurer my vets will deal with directly, I meant the only one where you don't have to pay upfront.
I fill in the form, give it to the receptionist, and that's all I do. They send it off and the vet gets reimbursed by PetPlan. If there's any excess to deal with (as there is at the beginning of each 'claim year'), I either pay the excess upfront, or I get a bill from the vets telling me how much PetPlan have settled, and how much I still owe them.
And they don't charge me a penny for this, unlike Jan/Billy's vet.
But it's only PetPlan they will deal with like this.