Argos pet insurance

[Petepreston]

I can understand why many vets don't deal direct with insurers. They are businesses that rely on cash flow and as we've all seen, the insurance companies are rarely in a hurry to pay up.

If it's bad enough that you have to pay the credit card interest for two month, imagine having a dozen claims outstanding while you're trying to run a business. Yikes!

Argos were ok with us but far from snappy when it came to processing the claim. However, the cheque and the separate letter telling us to expect a letter, both arrived the same day.

[Toni-UK]

I have noticed in the small print Argos will pay out to vets but we went to see an eye specialist for Ruby and the consult charge was £240,if you wanted the specialist to liase with your insurers and claim the money they charged £35 on top of the consult fee which we would have to have paid as the insurance wouldn't cover that  

Argos fobbed us off a while ago with "we have a backlog" just like Pennylopey was told  

We then found out after ringing our vets Argos had paid them and not us <roll eyes> our vets sent us a cheque for the amount within a week,Argos had messed us around for 2months.

I wonder how long it will take for the eye specialist consult claim to pay out it's been 3 weeks so far  

[SJP]

Was with More Than, now with Argos.

I WOULD NOT RECOMMEND EITHER.

[Sue E]

Hi Toni-UK
As promised a quick update on our claim with Argos.  It was for just over £200 and we have had a letter saying that our claim will be paid in due course.  That was 2 or 3 days ago and I haven't seen anything yet, but hopefully a cheque will arrive in the post soon.
No problems with the claim form though, so no arguments about the fact that they won't pay for certain things. 

Sue

[pennylopey]

Just to update also, my cheque arrived on 26th November for the full amount. 

Bit later than the 5 days promised (it was 10 days altogether but only 7 working days) and from the vet posting the claim form to receiving the cheque it was 5.5 weeks altogether which I don't think is too bad!

[Toni-UK]

Hi Toni-UK
As promised a quick update on our claim with Argos.  It was for just over £200 and we have had a letter saying that our claim will be paid in due course.  That was 2 or 3 days ago and I haven't seen anything yet, but hopefully a cheque will arrive in the post soon.
No problems with the claim form though, so no arguments about the fact that they won't pay for certain things. 

Sue

We are STILL waiting.....   Glad you have at least had an acknowledgement from them.

[JeffandAnnie]

Well, my vet has just changed their policy and now wants upfront payment  So now we are in the process with Argos following Jeff's magic mushroom incident last week - will update...

[Toni-UK]

*UPDATE*

We received the cheque today roughly 6 weeks since the claim went in.

It does seem Argos is very hit and miss whether you are paid promptly or not.

[Sue E]

Cheque arrived yesterday - I'm obviously one of the lucky ones !