I've had my Samsung D900i for a few months but could never down load the photos - I gave the phone to my daughter who bluetoothed them to her samsung and she downloaded them for me!
I decided to phone virgin as the phone was still in warranty and they replaced it with a brand new one with 24 hours (bless them)
However - this new one has the same problem (me thinks it's my pc to blame now)
I get the programme running and try to copy or drag and drop the pics - all goes well until the task bar reaches 100% and then it waits a while before saying 'Phone Error'. This is driving me nuts! I've reloaded the disc and downloaded live updates. Beckys phone works fine - it's a samsung but a different model, we both use the same software though.
Any clues? The guy at virgin couldn't understand it either which is why they replaced the phone - i daren't call them back as the chances of two phones with this 'unheard' of problem are pretty remote