I thought I'd found Lily a good gun dog training club, we met the guy at a local game fair scurrying demonstration, when I've asked around about him a few people know the club and said it was good so they'd heard.
I emailed them and they came back with Ideally Lily needs to be 5 months old to start. So we said we'd be back in touch.
Lily'll be 5 months next week and we wanted to book a 1:1 session before we started the club to a) see what the trainer was like, what methods he used etc and b) to get a bit of a start so we're not entirely clueless on the day
For the past 2 weeks or so I've tried to ring twice and left messages, texted him and sent an email at various intervals but I've heard nothing back, their website is 'down for maintainence' too
I really hate bad customer service and I'm getting more and more wound up now, I was so looking forward to taking her.
Evidently there's 2 trainers so if ones on holiday it should be covered. Should I start looking for another club or hang on a bit?