CockersOnline Forum

General => Forum Support => Topic started by: JeffandAnnie on February 29, 2012, 07:19:58 PM

Title: Can't log on from anywhere except Firefox on this computer!
Post by: JeffandAnnie on February 29, 2012, 07:19:58 PM

I am still having problems logging on to COL from anywhere except here!

I have just tried to log on via Chrome, but I get the same message as when I try to log on from work and from my phone; i.e. "That username does not exist".

It was changed a little while ago to get rid of the &, but this still doesn't seem to have resolved the problem  :dunno:

Any ideas?   

Title: Re: Can't log on from anywhere except Firefox on this computer!
Post by: Jane S on March 01, 2012, 11:35:55 AM

I don't think it's a COL issue as such otherwise other members would be experiencing problems logging in :-\ Can only guess that you still have old forum cookies stored in Chrome and on your phone when you try to log in - if you delete all stored COL cookies on any device/computer you might be using, it should in theory solve your problem. I don't have a smart phone so can't tell you how to do this on your phone but in Chrome, this is the page you need: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Title: Re: Can't log on from anywhere except Firefox on this computer!
Post by: JeffandAnnie on March 06, 2012, 06:54:32 PM

Ok thanks Jane. Weird, because the phone is new, so doesn't ahve any "history", and I've never been able to log in from work before either  :dunno:

Title: Re: Can't log on from anywhere except Firefox on this computer!
Post by: kalami on March 06, 2012, 08:00:01 PM

I couldn't log in yesterday via lap top but could via my phone, today I can log in on both