Ruby had trouble with her lip folds, antibiotics cleared it for a week then it was back, I used the hibiscrub on her but as soon as she saw it coming out of the cupboard she would run and hide and shake, she really did not like having them touched, so before christmas she had the operation in both sides, since then there has been no recurrance of the infections, It really was the only option for her as it was obviously very uncomfortable for her.