I agree with everyone else here, might a bunch of flowers help? She doesn't sound very nice and if she is swearing at you that is horrid! Sometimes disarming someone horrid with kindness (flowers and more explanations that puppies are like babies, it won't last long etc) leaves them with nowhere to go. And anyway, 6am-ish is not unreasonably early. I hope you manage to get it sorted out, at least enough to stop you worrying about it so much, it is horrid that it is making you feel miserable - when you are feeling low about it, try and remember that this WILL pass, and life will nice again. Big hugs! Cherry x
