I am so pleased you posted this Emma.
I have sent the two years of Jazzs life trying to get her a 'proper' looking coat, but it has meant leaving alot of hair to grow down.
I am really struggling to keep her matt free, as she also hates the grooming tools !! I am thinking about taking her short again. Its a shame as she looks so pretty, i am worried about her losing her look.
Will read with interest.