CockersOnline Forum

General => Forum Support => Topic started by: Mary on January 06, 2004, 02:00:56 PM

Title: Private Messages
Post by: Mary on January 06, 2004, 02:00:56 PM
I have ticked the boxes in my profile to request to be notified of a new private message and also ticked for a pop-up box for notification.

I don't seem to get any notification at all :?:   (Apologies to those who have PM'd me and I have responded promptly :wink: )  The message at the top of the forum screen remains as 'You have no new messages' even when I have :?:                    
Title: Private Messages
Post by: stueymac on January 06, 2004, 03:40:00 PM
Quote
I have ticked the boxes in my profile to request to be notified of a new private message and also ticked for a pop-up box for notification.

I don't seem to get any notification at all :?:   (Apologies to those who have PM'd me and I have responded promptly :wink: )  The message at the top of the forum screen remains as 'You have no new messages' even when I have :?:


Do you use AOL Mary? Or another ISP.
Could be a cookie problem, I'll have a look around to see if I can see anything at fault.
Anyone else getting this error?                    
Title: Private Messages
Post by: Mary on January 06, 2004, 03:58:10 PM
No...I'm Freeserve Stuart :?                    
Title: Private Messages
Post by: stueymac on January 06, 2004, 04:08:28 PM
Are any of your inbox/outbox/sentbox/savebox full?                    
Title: Private Messages
Post by: Mary on January 06, 2004, 04:16:32 PM
None of them are full.                    
Title: Private Messages
Post by: Mary on January 06, 2004, 04:32:41 PM
Stuart

I just asked Gilly to PM me and it worked :? so perhaps my eyes need testing :?

I don't get the pop up box though but Gilly wondered if I have a pop up killer installed.  Jim recently installed Norton Internet Security so could that have come with one?

Hope I've not been wasting your time :oops:

Mary the technophobic :(                    
Title: Private Messages
Post by: cassie on January 06, 2004, 08:43:48 PM
it happened to me and im on freeserve but i pressed the refresh key and it said u hav a new message                    
Title: Private Messages
Post by: stueymac on January 07, 2004, 08:54:06 AM
Quote
Stuart

I just asked Gilly to PM me and it worked :? so perhaps my eyes need testing :?

I don't get the pop up box though but Gilly wondered if I have a pop up killer installed.  Jim recently installed Norton Internet Security so could that have come with one?

Hope I've not been wasting your time :oops:

Mary the technophobic :(


I'm not sure about Norton (we had to remove our Norton because it conflicted with everything!) but yes a pop up killer would prevent the pop up box from displaying correctly.
As Cassie says hitting F5 or clicking Refresh should show you the latest version of the page. Windows sometimes relies on the cache to show pages (which on a forum go out of date quickly) so a refresh should do the trick and show you if you have any messages too.
Not wasting time at all Mary, it's good to hear the problems so that in future we can have a FAQ about how to resolve them.

Stuart                    
Title: Private Messages
Post by: Mary on January 07, 2004, 12:35:11 PM
Quote
I'm not sure about Norton (we had to remove our Norton because it conflicted with everything!) .

Stuart


Oh no :shock: we've had enough problems with this PC and hope this isn't going to be a problem too :cry:                    
Title: Private Messages
Post by: Dessie on January 07, 2004, 08:00:26 PM
I'm having problems with some of my PM messages.  Some are getting through whilst others aren't  :roll:  Any suggestions ole wise man Stuart  :wink:                    
Title: Private Messages
Post by: stueymac on January 08, 2004, 10:23:21 AM
Quote
I'm having problems with some of my PM messages.  Some are getting through whilst others aren't  :roll:  Any suggestions ole wise man Stuart  :wink:


Not sure on that one Dessie, is it any user in particular or just random?                    
Title: Private Messages
Post by: Dessie on January 08, 2004, 10:55:27 AM
Just random Stuart  :cry: or maybe they've blocked me  :wink:                    
Title: Private Messages
Post by: Mike on January 08, 2004, 11:06:26 AM
Do you get a message saying the message hasnt been sent, or do the message simply stay in your outbox rather than go to your sent box - if the latter, then it's because messages arent sent until the recipient logs in?                    
Title: Private Messages
Post by: Dessie on January 08, 2004, 11:19:08 AM
Mike - I replied to a message to you yesterday and it is still in my OutBox.                    
Title: Private Messages
Post by: Mike on January 08, 2004, 12:44:16 PM
That's odd - although it didnt say I had any messages, I do actually have one from you (about the Guernsey Gache, right?  :wink: )

These gremlins are having fun arent they  :lol:                    
Title: Private Messages
Post by: Dessie on January 08, 2004, 12:54:06 PM
Yep that was the one Mike  :wink:                    
Title: Private Messages
Post by: Mary on January 13, 2004, 03:53:42 PM
The pop-up box appeared for the first time today when I received a message :?   This hasn't happened up until now...strange :?:                    
Title: Private Messages
Post by: Magic Star on January 13, 2004, 07:20:48 PM
:? I don't get the pop-up box atall :?   I just get an email telling me I have a private message and I have ticked the box :roll:   So if anyone sends me a message and I don't reply its because I haven't got it  :wink:                    
Title: Private Messages
Post by: Mike on January 15, 2004, 12:59:00 PM
Emma, do you mean you still get the PM but you dont get a pop up box, or you get email saying a pm has arrived but there are none in your inbox?

If it's only the pop up alert you dont get and you dont have a pop up killer enabled, then I'm wondering if it's an AOL glitch - I always view Col through an Internet Explorer browser now - you still need to have AOL open and live, but double-click IE on your pc and see if that makes a difference? f course if you're not using AOL, ignore everything I've just said  :lol:                    
Title: Private Messages
Post by: Magic Star on January 15, 2004, 07:35:38 PM
Hi Mike

I am using AOL :x  which we are hoping to change soon, so if anyone can recommend a "good" ISP :?:  Thinking of virgin net, broadband!  I get the email to say I have a message and it is there :)  but just no pop up box :cry:

Thanx