It is really odd. I can access my e-mails on my own user on the computer, but to get on line, I have to log off my user and log on as either my son or my husband and then I have no problem.
I rang the free help line for my computer and they didnt help. I then dialled the £1 per minute help line for my broadband, and spent 11 minutes on the phone. They couldn't help!
It was my son who suggested trying on a different user, but I don't understand how it can happen.
Any ideas would be gratefully received!
Thanks