I came accross this free download last night, it is aimed at people BEFORE they get a new puppy but certainly worth reading anyway as it is written by the wonderful Ian Dunbar, for those of not familiar with him he had a series on tv in the late '80's called dogs with dunbar which changed the way that dog training was undertaken from Barbara Woodhouse's harsh methods to reward based training.
http://www.jamesandkenneth.com/new_puppy.html