Anyone with TalkTalk Problems ?

[BigJim&Kate]

http://www.theregister.co.uk/2006/09/29/talktalk_lets_customers_leave/

 

[Max X 2]

Thanks for that.  I'll read it thoroughly later.

However our contract is for 18 months, not 12 as stated.

I called their freephone number earlier this week as we'd been disconnected for days from our previous supplier & talktalk had sent the username & password but no CD or modem.  I was ready to fly off the handle but the operator agreed that it was too long to wait & we got connected after a 48 min phone call, the operator talked me through the set-up (which I'd already done with the help of my IT dept at work) but obviously talktalk hadn't pressed their right buttons! 

I STILL haven't received the CD or modem (& operator said he would send another package) but I don't intend to install them either whilst I'm still up & running (although it has only been 4 days)  as it seems that alot of the problems seem to come from installing the CD 

I won't go on with my problems, but I know there's alot of people out there with problems - so good luck all.

[LoveCatz]

I have to say that apart from my isntallation taking about 2 weeks longer than they said and the operator I spoke to spoke very little english, it has all gone very smoothly. The disc installed successfully the first time on both my desktop and laptop and I have to say I am very happy with the service. However, I cannot get talk talk where I am moving to so we'll have to see what they do about my 18 month contract.