CockersOnline Forum

General => Forum Support => Topic started by: caro on April 09, 2021, 11:50:57 AM

Title: Profile picture
Post by: caro on April 09, 2021, 11:50:57 AM
Can someone advise me how to upload a profile photo?  I tried and failed and now have nothing!

Many thanks
Title: Re: Profile picture
Post by: Jaysmumagain on April 09, 2021, 07:56:25 PM
So on top home page - just below your Name Hello Caro is

Home  Help Search Profile My Messages Calendar Logout

Click on Profile this takes you to 3 choice click on Forum Profile to Modify Profile and mine show bottom of 4 choice highlighted Upload an avatar which is the pic of Ollie

Plus just before your post on this query in Forum Support thread go to member Info 3 rd down is avatars and signatures and it is also explain there.  As for how I managed to get this right I'll never know - hope it helps.
Title: Re: Profile picture
Post by: caro on April 16, 2021, 02:19:14 PM
Thanks!

I keep trying but when I click on Change Profile I just get a blank screen
Title: Re: Profile picture
Post by: stueymac on April 16, 2021, 03:20:49 PM
There appears to be a bit of a fault with the profile photo upload scripts at the minute. I'm getting a similar error.
We'll do a bit more digging.

Title: Re: Profile picture
Post by: caro on April 16, 2021, 04:59:27 PM
There appears to be a bit of a fault with the profile photo upload scripts at the minute. I'm getting a similar error.
We'll do a bit more digging.

Great thank you  :D
Title: Re: Profile picture
Post by: caro on April 28, 2021, 10:28:20 AM
There appears to be a bit of a fault with the profile photo upload scripts at the minute. I'm getting a similar error.
We'll do a bit more digging.

Any news on this Stu?
Title: Re: Profile picture
Post by: Mari on May 16, 2021, 08:35:24 PM
I haven't been able to upload a profile picture for many months. I get the blank screen too  :dunno:
Title: Re: Profile picture
Post by: zazous on August 11, 2021, 08:37:03 PM
Yup same here, tried JPEG and PNG as well as a really small file size, but nothing seems to work.
Title: Re: Profile picture
Post by: stueymac on August 12, 2021, 02:07:20 PM
Unfortunately this is still an issue, we've tried all manner of patches but nothing seems to fix the fault.

*Edit*
Just tried to upload a profile pic and it worked. The file I used was around 80x80 px, PNG and around 15kb in size.
If you could all give it a go and see how you get on.
Title: Re: Profile picture
Post by: Joules on August 12, 2021, 07:00:07 PM
It just worked for me too - hurrah!  :D
Title: Re: Profile picture
Post by: cazza on August 12, 2021, 07:53:07 PM
Will try this tomorrow  :D
Title: Re: Profile picture
Post by: caro on August 28, 2021, 04:43:47 PM
Yay thank you  :D