Along those lines... are you able to write the contents of the letter, which they sent to you after you appealed, here so we can see it? Sorry if this is difficult for you, but like everyone, I'd HATE to see you and your son, and Bosco, suffer because of some jobsworth who might be taking his job too seriously. If permission has been denied, then they HAVE to inform you why - no other two ways about it - as like Penny and Shirley said, it implies it WILL be granted unless certain criteria isn't met. We all want to know EXACTLY what criteria that is.