I've been with Freeserve for quite some time now but on and off I get connection problems
We have broadband but often I cannot get a connection. When I turn on the PC the connection box appears and 9/10 times I connect fine. Other times it doesn't connect as it says 'No dial tone found' (but there is a dial tone). I've noticed that if I then pick up the phone and engage it (dial out) I can then get a connection
Occasionally I still can't get a connection.
This was happening all weekend. There is often a 'fuzziness' on our telephone line when this happens. We have had the line checked by BT and they say there is no fault. We even had a BT engineer out once who said it would be the internet providers fault but that they'll more than likely blame BT
After I got rather irrate at the weekend, hubby rang Freeserve. They said the error message was just a general term but didn't necessarily mean that there was no dial tone. We were told to log out, turn off PC, disconnect the modem and restart/replug everything again. It worked and we got a connection. But why should I have to go through this process? 10 minutes later when we used the phone it disconnected me again
Since then though I've had no problems again
TBH, I'm fed up with it. I don't want to change IP if it's likely to happen with another IP. Anyone any idea who/what is at fault?